This is an
attempt to collect a debt. Any information obtained will be
used for that purpose. This communication is from a debt
collector.
We service many
types of clients and have worked hard at understanding their
businesses and developing services to meet their individual needs.
Below we have provided answers to some frequently asked questions,
as well as association and vendor links to provide additional
information on collection services.
| Q: How do you charge for
your services? |
A: For full collection services, the
company charges a contingency fee based on the total dollars
collected. If no payment is made, there is no charge for the
service.
| Q: Is there a minimum
number of accounts that your agency accepts? |
A: At the
present time, there are no minimum requirements for number of
accounts that the agency will accept for collection.
| Q: Is there an age limit
on accounts that you will accept? |
A: Timeliness
of account placements is an important factor in maximizing
recoveries for any client. The agency may agree to accept
older accounts initially if the client is placing acounts for the
first time. Once established, the agency will work together with
the client to determine an appropriate turnover cycle for future
placements.
| Q: How do you contact the
debtor for payment? |
A: The agency will
initially send a letter advising the debtor of the amount
owed. The initial contact will contain the appropriate notice
of consumer rights, as required by law. If the debtor does
not pay or contact the agency based on the notice, subsequent
letters and /or telephone contact will be used as a way of
communicating with the debtor for purposes of resolving the
debt.
| Q. Who is the debtor
supposed to pay? |
A: The
agency's first letter and all subsequent contacts direct the debtor
to make payment to the agency. If, however, payment is made
directly to our client, it is important to report it immediately
for proper crediting of the account.
| Q: How long will you
work an account before it is considered
uncollectible? |
A: There are many
factors that determine how long an account will be worked, such as
balance size, demographic information, and opportunity for
third-party payment. On average, however, most accounts are
concluded within 90 days of placement.
Trade Associations
Notice: Please be advised that by
accessing any of the links listed below, you will be leaving Peter
Roberts & Associates, Inc's official website. Our company
neither receives nor gives financial consideration for the
listing of these sites. They are provided for
informational purposes only. Our company holds no
responsibility for any claims made or content or
materials provided by these companies.
www.acainternational.org • www.mgma.com
www.masshfma.org
System Vendors
www.ontariosystems.com • www.lason.com
Peter Roberts & Associates, Inc.
